Get help with
your game server

Search the guides or open a ticket about your server, account or payment.

Open a support ticket

Include your server or invoice in the ticket. Read and reply to support messages in your account.

Send us an email

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Service status

If you can’t connect to your server, open a Technical ticket. We don’t have a public status page yet.

Choose a ticket category

General: Ask about games, compare plans or get help with your account.
Technical: Get help with connections, files, mods, backups or server errors.
Billing: Ask about invoices, payments, subscription changes or a charge.

Include your server name, what you tried and the exact error message.